Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

“Paul Niven has done it again!!! With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!” – Barton Johnson, President, Financial Freedom Senior Funding Corporation, The Reverse Mortgage Specialist.

“In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul’s pragmatic approach provides leaders with a tool for managing a company’s journey from strategic ideas to world-class performance. The Balanced Scorecard is a masterful tool for guiding companies through transformation, and I speak from personal experience when I say Paul’s blueprint works! It is the most effective guide I have seen. Balanced Scorecard Step-by-Step will serve any leader well if their ambition is to efficiently engage their teams in achieving a set of strategic goals.” – Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National Markets.

“As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read, tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a strategically aligned organization.” – Vik Torpunuri, President and CEO, e2e Analytix.

“Paul Niven’s latest book Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results was written to fill the considerable void that exists between Balanced Scorecard theory and application” (BetterManagement.com, March 2002).

Praise for Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition.

Hardcover: 336 pages, Publisher: Wiley; 2 edition (September 1, 2006), Language: English, ISBN-10: 9780471780496, ISBN-13: 978-0471780496, Product Dimensions: 8.9 x 6 x 1 inches.

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